Frequently Asked Questions

How do I get my books?

Olivet Nazarene University does books in tuition, so your textbooks are billed to your student account! The fee is $25 per credit hour. If there is no required materials for the course, there is no fee. Order online or shop in store for your books, and they will be charged to your student account. For more information, read here: https://www.olivet.edu/sites/default/files/pdf/Textbook%20Rental%20FAQs.pdf

How do I know what books I need to order?

On the “Textbooks” tab on our website, all you need to do is enter your class schedule and we will do the rest. You can view exactly what books you need, along with the prices.

What is the easiest way to order my textbooks?

If you are in the area, you can order your books online and pick them up in the store. If you are not in the area, choose the shipping option. You can also shop in store, where we offer a full service textbook process. You show us your schedule, and we pull your books for you!

What other products do you offer?

We carry a large selection of Olivet Nazarene University gear including men’s and women’s apparel, accessories, & gifts. Our most popular items are sweatshirts, t-shirts, diploma frames, water bottles, and more. We also carry school supplies, so you can pick those up when you come in for your books and get prepared for the semester all in one place!

What if I have more questions?

Feel free to send us an email, come see us in store, or check out our social media!

For email questions, please send to hammesbookstore@bba-corp.com

By:	Peter C. Smith
Publisher:	Cambridge University Press
Print ISBN:	9780521116763
eText ISBN:	9781107712805
Edition:	1
Format:	Reflowable

Performance Measurement for Health System Improvement

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